Customer relationship management tailored to the needs of your business

Driving sales and service with effective customer relationship managment

For most businesses, their most valuable asset is their customers. To retain clients, drive sales and provide outstanding customer service all businesses can benefit from an effective customer relationship management (CRM) system.

Detailed knowledge of your customers - including such things as contact preferences, key decision makers, order history, contact history and payment history - is vital to ensuring that your business is making the most of each and every customer relationship.

The problem for many small companies is that vital customer information is often scattered across a variety of places like invoicing software, the sales manager's in-tray or the brain of the MD and your customers and prospects can get a really bad impression when your team don't have access to the information needed to effectively manage customer relationships.

Angelfish specialise in developing CRM systems for businesses. Most importantly, with Angelfish you only pay for the parts of the system you actually need for your specific business, which helps to keep costs down and provide a system that is truly tailored to the needs of your business. 

Key features of Angelfish CRM systems include:

  • company structure and address details
  • Invoicing function
  • Key staff and contact details
  • Contact history
  • Purchase history
  • payment history
  • Marketing messages and response rates
  • Customer status
  • Lead management
  • Marketing automation
  • Sales automation

If you are struggling to find an off-the-shelp CRM system that suits your needs or you are looking to develop a system that can develop and grow with your business contact us now - we'd love to talk through your requirements and see how we can help you.

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